Accessibility Statement
Our Commitment to Accessibility
At Perfect Tux, we believe everyone deserves a welcoming, convenient, and enjoyable shopping experience. We are committed to making our website and services accessible to all customers, including individuals with disabilities.
We recognize that accessibility is an ongoing effort, and we continually look for opportunities to improve how customers experience and interact with our website.
We're Here to Help
If you experience any difficulty accessing information, navigating our website, viewing products, or completing a purchase, our team is happy to assist you.
We can help with:
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Finding products, colors, sizes, and styles
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Understanding product descriptions, features, and sizing information
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Navigating our website and locating information
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Adding items to your cart or placing an order
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Accessing information about shipping, returns, and other services
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Addressing accessibility-related questions or difficulties
If any information on our website is difficult to access or understand, please contact us. We will make reasonable efforts to provide the information or assistance you need through an accessible alternative.
Contact Us for Accessibility Assistance
Our team is available through the following contact options:
Toll-Free Online Customer Support: (877) 402-2905
Monday–Friday, 10:00 AM–2:00 PM Pacific Time
Retail Showroom & Phone Assistance: (661) 388-2406
Monday–Saturday, 10:00 AM–6:00 PM Pacific Time
General Customer Support: customerservice@perfecttux.com
Accessibility Questions & Assistance: ada@perfecttux.com
If you need assistance understanding the content of this page or any other page on PerfectTux.com, please call us during the hours listed above. Our team will be happy to help you access information about our products and services.
Accessibility Feedback
We welcome feedback about your experience using PerfectTux.com. If you encounter an accessibility barrier or have suggestions for improving our website, please email ada@perfecttux.com.
When contacting us, it may be helpful to include the webpage you were visiting, a brief description of the difficulty you experienced, and the type of assistance you need. This information is optional but can help us better understand and address your concern.
We will review accessibility-related requests and make reasonable efforts to respond and provide assistance in a timely manner.
Ongoing Accessibility Efforts
Perfect Tux strives to improve the usability and accessibility of our online shopping experience. Our website may include features and services provided by third parties, and accessibility experiences may vary across browsers, devices, and assistive technologies.
We appreciate your feedback and patience as we continue working to improve our website and provide accessible ways for customers to shop with us.
Everyone Deserves to Look Their Best
Whether you're shopping for a wedding, prom, special occasion, or everyday formalwear, our goal is to help every customer find their perfect look.
Thank you for choosing Perfect Tux.
